We’ve compiled some of the most frequently asked questions about unlimited graphic design and video services. If you can’t find what you’re looking for, talk to one of us!
There are no hidden fees. You will only pay a flat monthly fee, which includes all taxes and other fees.
No contracts, ever. We offer a monthly membership that allows you to cancel at any time without any hassle.
That is correct! You can request as many projects as you desire, however depending on the plan you chose, your Dedicated Design Team will work on two tasks for you simultaneously, allocating 3 hours per business day to completing your requests.
You have the option to assign priority labels to your projects, which will help us understand which requests need to be given more importance, ensuring a streamlined workflow and efficient delivery of your designs.
Our billing cycle is set for 30 days. Your subscription will be billed on a recurring basis, with the billing date being the same day as your full subscription started, as long as you maintain an active subscription.
At elevatelink, we believe in keeping things simple. There are no complicated procedures or documentation required to cancel your subscription, and you can do so at any time. Simply log in to your elevatelink account, click a few buttons, and you’re done.
If you need assistance with the process, don’t hesitate to contact us through our live chat at elevatelink.com or contacting your dedicated Project Manager.
We recognize that your work process may vary, which is why we enable you to terminate your subscription at any given moment. Since elevatelink is a monthly subscription-based service that allows you to cancel at any time, we do not provide refunds for periods of inactivity.
Absolutely! We realize that circumstances can change, and you do not need to keep an active subscription to retain access to your board with all archived projects and completed requests.
You can now pause your account for only $15.99 per month and still have access to your board with all the work we have done for you. This will also guarantee your current subscription rate regardless of any future pricing adjustments by Elevatelink.
We have years of experience editing all kinds of video content for various platforms, including short clips, enhancing or editing existing videos, and creating videos from multiple clips. We can work on videos that are up to 10 minutes long.
As much as we would love to, we don’t. We specialize in being your creative team behind the scenes that can edit your video content.
While Graphic Design and video are our core services, we also offer web design services. In addition, we provide Social Media Management exclusively for the Real Estate Industry, and we plan to expand to other industries soon.
Yes! As long as you can provide us with the content and copy in the desired language, we can create designs and videos for you just as we would in English. However, it is important to review your designs carefully to ensure they are exactly what you are looking for.
If you don’t see the answers to your question here, feel free to reach us our at info@elevatelink.com
Elevatelink is a full-service Marketing Web Design agency. We help businesses of all sizes improve their online presence with online advertising, web design, and monthly subscription graphic design services. Our mission is to help businesses grow and reach their goals through effective digital marketing strategies. We are committed to providing our clients with quality service and support that helps them succeed online.
